Privacy Policy

Effective Date: 01/01/2025

1. Introduction

We Do Tech Support LLC values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or purchase hardware and software from us. By accessing our site or engaging with our services, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:
- Request IT support or consultations
- Make a purchase or request a quote
- Contact us via email, phone, or forms
- Sign up for newsletters or promotions

Types of information collected may include your name, email address, phone number, billing and shipping addresses, payment details, device information, IP address, and service usage data.

3. How We Use Your Information

We use your information to:
- Provide and manage IT support services
- Process orders and transactions
- Communicate with you regarding appointments, updates, and promotions
- Improve our website and customer experience
- Comply with legal obligations and prevent fraud

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with:
- Trusted service providers (e.g., payment processors, shipping companies, software vendors)
- Legal or regulatory authorities, if required by law
- Other parties with your explicit consent

5. Data Security

We implement reasonable physical, electronic, and managerial procedures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and tailor content. You can choose to disable cookies through your browser settings, though this may affect website functionality.

7. User Rights and Choices

You have the right to access, correct, or delete your personal information at any time. To make a request, contact us using the information below. We will respond to your request in accordance with applicable privacy laws.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Information

If you have questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact us at:

We Do Tech Support LLC
wedots816@gmail.com
(816)313-2334